Macy's Stores Reopening in Southern California With Coronavirus Protocols


LOS ANGELES (CNS) - Macy's today announced the reopening a number of stores in Southern California, with coronavirus safety precautions in place.

“We are ready to welcome our customers back to Macy's stores in the Los Angeles community,'' said Marc Mastronardi, chief stores officer at Macy's.

“We're introducing new precautions to keep your family and ours safe and are now offering curbside pick-up to make getting what you want quick and easy. Our teams have come together and supported each other and our communities throughout this challenging time, and we look forward to safely serving our customers whenever they are ready to shop.''

For customers shopping in the stores, Macy's has implemented enhanced safety and wellness procedures to help combat any potential health concerns, complying with the Centers for Disease Control's recommended protocol. This includes:

-- frequent and enhanced cleaning in heavily trafficked areas and on hard surfaces;

-- implementing social distancing guidelines to maintain six feet between all customers and colleagues;

-- and installing hand sanitizer stations in frequently visited locations throughout the store, as well as plexiglass at select registers.

Macy's is also asking employees to wear face masks to help prevent the spread of the virus and is conducting daily colleague wellness checks before reporting to work.

Customers can also use “contact-free'' curbside service at select Macy's locations.

Items bought for Store Pick-Up on or the Macy's mobile app will be eligible for free curbside pick-up Monday through Friday between 11 a.m. and 5 p.m.

Most orders placed by noon will be available for same-day pick-up. Orders placed after noon will be ready the following business day.

Customers will call their local store once they arrive at the designated curbside pick-up location. Following social distancing guidelines, a Macy's employee will confirm their order and place the merchandise in the trunk of the car, limiting contact between customers and colleagues.

At select locations open to the public, customers can also pick-up orders from the “At Your Service'' desk inside the store, a dedicated location for seamless online pick-ups and returns.

Since 1998, Macy's Inc., colleagues and customers have donated millions of dollars to fight food insecurity, providing hundreds of millions of meals to those in need.

In March, Macy's Bag Hunger program raised $1.5 million, including more than $122,000 to provide year-round support to local food banks within the Los Angeles area.

With help needed now more than ever, Macy's invites customers to round up their in-store purchase to the nearest dollar -- up to $.99 -- and donate the difference directly to a community food bank chosen by each local store.

Macy's customers can also help provide a vital lifeline for vulnerable homebound seniors by donating to the Meals on Wheels COVID-19 Response Fund on Of the more than $1 million raised to date, each $10 donation helps to provide a much-needed meal, along with routine wellness and safety checks to one of our nation*s most at-risk populations.

Customers with questions about Macy's response to COVID-19 can visit Customers can visit for more information regarding their local store offerings.

The following stores are open for In-Store Shopping, Curbside Delivery and In-Store Pick-up:

Antelope Valley, Bakersfield Valley Plaza, Baldwin Hills Crenshaw Plaza, Beverly Center, Brea, Burbank Town Center, Century City Chula Vista Center, Culver City Center, Del Amo Fashion Center, Downey Stonewood Center, Eagle Rock Plaza, Glendale Galleria, Lakewood Center, Los Angeles Downtown

Plaza, Los Cerritos Center, Manhattan Beach, Mission Viejo, Montclair Plaza,Moreno Valley, Newport Fashion Island, Northridge Fashion Center, Pasadena, Plaza Bonita, Puente Hills, Riverside Galleria At Tyler, San Bernardino Inland Center, Santa Ana Mainplace, Santa Anita, Sherman Oaks Fashion Square, Shoppes At Carlsbad, Simi Valley Town Center, South Bay Galleria, South Coast Plaza, Temecula Promenade, The Shops At Montebello, Thousand Oaks, Topanga, Valencia Town Center, Ventura Pacific View, Victor Valley Mall, Victoria Gardens, West Covina, and Westminster.

Available for In-Store Shopping will be Brea Furniture Clearance and Temecula Furniture Clearance.

Photo: Getty Images

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