If you have plans to fly out of Los Angeles International Airport, you might have to find another ride. Beginning in 2020, SuperShuttle will no longer bring passengers to LAX with their final shuttle trip happening on December 31st, the Los Angeles Times reported.
According to a letter sent to one of its franchisees and obtained by the Los Angeles Times, the letter dated December 10, says: "SuperShuttle plans to honor all reservations and walk-up requests for service through that date but has already stopped accepting reservations for service after Dec. 31, 2019."
People trying to book reservations in 2020 are met with a message that reads: "We’re sorry but we don’t have any rides available for the date and time you selected on your departure flight."
According to the letter sent to franchisees, a "variety of factors, including increasing costs and changes in the competitive and regulatory landscape have called into question the economic and operational viability of the company's operations."
When a reservation agent was asked whether SuperShuttle was going out of business, the agent told the L.A. Times yes.
SuperShuttle had problems with its insurance carrier just before the Thanksgiving holiday travel surge, with the California Public Utilities Commission accusing SuperShuttle of being out of compliance with state regulations. That issue was resolved on Nov. 21.
The company has already ceased operations at Hollywood Burbank Airport at the end of November after terminating its contract with the airport authority.
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