Andrew Wilkinson just wanted to get from London to Cape Town, South Africa so he could help his parents move.
Like so many people before him, he purchased a ticket from British Airways.
When he got to his seat, though, it quickly became a very unique experience.
Wilkinson said, "I got to my seat and saw that there was a wet patch. It was about the size of two decks of cards laid side by side. At first I thought it was water but the smell was so distinct it could only have been urine."
He continued, "I told the stewardess and she smelt it and agreed it was wee. She said: 'Sorry about that'. Then she went to the toilet and brought me seat wipes and told me to clean it up myself."
Wilkinson asked the flight attendant if he could be moved up to business class, as economy was totally booked.
She said she would try, and then added, "You are going to work me hard on this flight, aren't you?"
Wilkinson was never moved.
He did the best he could, attempting to make himself a seat cover with a bag and a blanket.
It did not work.
Wilkinson said, "It was awful. By the end of the flight, I could feel it seeping into my jeans."
Wilkinson filed a complaint with British Airways.
What did he get in return? 5,000 flight points.
What is that good for? A one-way flight to Paris.
Yeah...that isn't worth 11 hours in a pee puddle.
What did British Airways have to say for themselves?
"The cleanliness of our aircraft is of the utmost importance to us and our planes are cleaned thoroughly after every flight. We also perform frequent spot checks to make sure our cleaners are maintaining our high standards."
Ummm...clearly not...
Read the full story at Mirror