A Southwest Airlines employee was in hot water after allegedly mocking a 5-year-old with an interesting name.
The mother of the girl told KABC that a gate agent at California’s John Wayne Airport saw her daughter's name and started pointing, laughing and talking to other employees about the child and later posted a picture of the child's boarding pass on social media.
What is this name that caused such a commotion you may ask? Abcde, pronounced “ab-si-dee.”
No I did not forget to finish the alphabet, that is truly her name and her mother Lmnop is very upset with the Southwest employee's behavior. Just kidding... her mom's name is Traci.
Southwest Airlines has since apologized, saying that the social media post is “not indicative of the care, respect, and civility” that the airline requires from its employees.
“We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online,” a spokesman for the airline said in a statement. “The post is not indicative of the care, respect, and civility we expect from all of our Employees. We have followed up with the Employee involved, and while we do not disclose personnel actions publicly, we are using this as an opportunity to reinforce our policies and emphasize our expectations for all Employees.”