Dean opens the lines to let listeners guide the show with their concerns. He discusses how homeowners borrowing against rising property values for renovations signals the end of the remodeling slump, emphasizing that design truly matters in improving homes. Dean answers a caller's question about a noisy water heater, explaining it's likely due to mineral buildup and doesn't necessarily need replacing, and compares gas versus electric models. He wraps up by advising a caller on what to look for when hiring an architect or designer, and what it means when a company calls itself a design-build firm.