Woman sues Dunkin’ after reportedly being burned by 'scalding' hot coffee


Dunkin' Donuts

Photo: Getty Images

A woman in Brockton, Massachusetts is suing the owner of a local Dunkin’ Donuts for $100,000 in damages after suffering severe burns in a drive-thru. Angela Barbosa says three cups of scalding hot coffee spilled on her while she was in the drive-thru with her sister. She says several employees laughed at her as she tore her pants off in the parking lot and screamed in pain.

Dunkin' Donuts sign. Dunkin' Donuts is an American global doughnut company and coffeehouse chain.

Photo: Getty Images

Barbosa’s attorney, Charles Kazarian, said in the complaint:

"The Dunkin' Donuts employee had negligently failed properly to cap the coffees, or placed them firmly into the tray, and as the tray was brought into the car, the coffees came loose and tipped their scalding hot contents onto the plaintiff, which scalded her legs and buttocks. Seeing this, the employees were pointing, laughing and mocking the Plaintiff. Thus, not only was she burned and in pain as a result of the employee's negligence, she suffered the indignity and extreme embarrassment of being laughed and mocked while in a very vulnerable and exposed condition."

Kazarian says the hot coffee gave Barbosa severe burns and nerve damage. Her scars appear to be permanent.


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